Privacy Policy of Trino Casino
This Privacy Policy explains how Trino Casino collects, processes, and protects personal data when you use our website, create an account, or conduct transactions. We treat data protection as an ongoing process and adapt internal measures as requirements change. Last updated: 2026.
1. Data Controller and Contact
The data controller is the operator of Trino Casino. For any questions about personal data, information requests, or deletion requests, please contact our support team via the channels provided on the website. To ensure a quick response, please provide your registered email address and the purpose of your inquiry.
2. What Data We Collect
We process data that you actively provide to us, for example, during registration, verification, or when contacting support. This includes identification data (name, date of birth), contact details (email, phone number, address), and verification data (documents for identity and address checks). Additionally, we collect technical data such as IP address, browser type, device characteristics, and usage data to provide and protect the website.
3. Purposes of Processing
We process data to create your account, manage logins, process payments, verify withdrawals, and prevent fraud. Other purposes include customer support, ensuring technical stability, error analysis, and complying with legal obligations. If you have consented, we may also inform you about offers and updates.
4. Legal Bases for Processing
Depending on the context, processing is carried out based on contract fulfilment, legal obligations, or legitimate interests (e.g., security, fraud prevention). For certain forms of communication, your consent may be required, which you can withdraw at any time. Withdrawing your consent will not affect any processing that has already taken place.
5. Disclosure to Third Parties
We only disclose data when it is necessary for the provision of our services, for example, to payment service providers, verification providers, or IT service providers. These recipients process data according to our instructions and are bound by confidentiality obligations. Disclosure to authorities only occurs if we are legally obliged to do so.
6. Data Retention Period
We store personal data only for as long as it is necessary for the stated purposes or as required by legal retention periods. Account data is generally stored for the duration of active use. Financial and transaction data may be retained for longer to comply with regulatory requirements.
7. Cookies and Similar Technologies
We use cookies to provide essential functions, save your settings, and analyse website usage. Some cookies are technically necessary, while others may be optional. You can manage cookies through your browser settings; however, please note that disabling certain cookies may limit the functionality of our website.
8. Data Security
We implement technical and organisational measures to protect data against unauthorised access, loss, or manipulation. These include access restrictions, logging of security-relevant events, and encryption during transmission. You can also contribute by using strong passwords and ensuring your devices are not left unsecured.
9. Your Rights
You have the right to access, rectification, erasure, restriction of processing, and – where applicable – data portability and objection. To exercise your rights, please contact our support team and provide appropriate information for identity verification. We will respond to inquiries within reasonable timeframes in accordance with applicable law.
10. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our services, legal requirements, or security standards. The most current version will always be available on this page. Please check this page regularly to stay informed about any changes.